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Why Every Small Business Needs a Website in 2025

If Your Business Isn’t Online, Does It Even Exist?


Over 70% of consumers research a business online before making a purchase. If your small business doesn’t have a website, you’re losing potential customers to competitors who do.


In 2025, having a website isn’t optional—it’s a necessity. Social media alone isn’t enough, and word-of-mouth can only get you so far. Let’s break down why every small business needs a website and how it can drive more leads, sales, and growth.

Small business owner accessing their new website to attract more customers online, built for them by Walt & Gordon Website Design


Reason #1 - Customers Expect You to Have a Website


Imagine a potential customer hears about your business and wants to learn more. They search for you on Google—only to find… nothing.


What happens next? They move on to a competitor who does have a website.


A well-designed website gives your business:


Credibility: 81% of consumers research a business online before visiting.

Trust: People trust businesses with professional websites more than those without.

24/7 Accessibility: Your website works for you around the clock, even when you’re sleeping.


Without a website, you risk looking unprofessional or outdated in the eyes of potential customers.



Reason #2 - A Website Puts You in the Running Online (And Boosts Your Visibility on Google)



Imagine this: A customer hears about your business and searches for it on Google. But instead of finding your website, they only see your competitors—businesses that have invested in their online presence. Do they keep digging for your social media page? Maybe. But more often, they’ll click on the first business that looks professional and has a website that answers their questions.


Having a website isn’t just about being online—it’s about being found when customers are searching. A well-optimized website:


Boosts your Google visibility – A website gives you a dedicated space to rank for searches related to your business. Without one, you're missing out on potential leads actively looking for your services.

Meets customer expectations – People expect businesses to have a website. If they only find your social media, it may not provide the credibility or the detailed information they need to choose you.

Keeps you competitive – If customers can’t find you online, they’ll go to your competitors who do have a website. It’s that simple.


At the end of the day, a website makes you a real contender in the digital marketplace. If you want customers to find you, trust you, and ultimately choose you, a website is non-negotiable.


This illistrates how Google search results display local businesses with websites and could place their ranking higher


Reason #3 - Social Media Alone Isn’t Enough


Many small business owners think, “I have Instagram and Facebook. Why do I need a website?


Here’s why relying on social media alone is a huge mistake:


🚫 You don’t own your followers. Social media platforms can shut down or change their algorithms overnight.

🚫 Limited searchability. Your Instagram posts won’t show up when someone searches “best contractor in Utah.”

🚫 Less control over branding and messaging. A website lets you showcase your business exactly how you want.


Your website is your digital home base—and social media should drive traffic to it, not replace it.



Reason #4 - A Website Can Generate Leads and Sales on Autopilot


A well-built website isn’t just an online brochure—it’s a lead-generation machine that works for you 24/7.


With the right setup, your website can:


✅ Capture leads with contact forms and booking systems

✅ Offer instant quotes or pricing information to potential customers

✅ Sell products directly with e-commerce capabilities

✅ Provide an FAQ section to reduce customer support time


Imagine waking up to new leads in your inbox every morning—without having to lift a finger. That’s the power of a website.



Reason #5 - Your Competitors Likely ALREADY Have Websites


If your competitors have a website and you don’t, you’re handing them business on a silver platter.


Here’s what happens when potential customers compare you to a competitor with a website:


❌ They can’t find enough information about your services.

❌ They don’t trust a business without an online presence.

❌ They click on your competitor’s website instead—and you lose the sale.


Having a modern, professional website helps you stand out, showcase your expertise, and stay ahead of the competition.



Reason #6 - Websites Are More Affordable Than Ever

Many small business owners avoid getting a website because they think it’s too expensive or complicated. But in 2025, that’s no longer the case.


Here’s the truth:


✅ Websites are now more affordable than ever—even for small businesses.

✅ Platforms like Wix (which we specialize in) make it easy to update your website without coding.

✅ A website pays for itself with just a few new customers or sales.


Depending on your industry, if your website helps you get even one extra customer per month, it could already be worth the whole investment.



How To Get Started

Now that you know why every small business needs a website, the next step is getting one for your business.


Not sure where to start? We’ve got you covered. At Walt & Gordon, we specialize in building websites for small businesses that attract leads and drive sales.


Click here to contact us about how a website can help your business!


So, Why Does Your Small Business Need A Website?

In 2025, having a website isn’t just a nice-to-have—it’s essential for any small business that wants to grow.


It builds credibility.

It helps you get found on Google.

It generates leads and sales automatically.


Don’t let your competitors take all the online traffic. If you don’t have a website, now is the time to get one—before you miss out on even more customers.


Ready to get a website that grows your business? Let’s talk.

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